Support
Have a question, found a bug, or want to suggest a feature? Email us and we’ll get back to you, usually within a day or two.
Email simmons.caden23@gmail.comCommon questions
How do I log a set?
Tap the ＋ button on the home screen, choose Voice or Type, and say or type what you did, like “bench press 225 for 6” or “L-sit hold for 30 seconds.” Re-rack figures out the exercise and logs it.
Does it work without internet?
Yes. Speech is recognized on your device and there’s a built-in parser that logs sets offline. Re-rack only reaches out to sharpen tricky voice classifications, and falls back to on-device parsing instantly if there’s no connection.
How does the subscription work?
Re-rack is a subscription app, and the current price and any free trial are always shown right in the app before you buy. One subscription unlocks the whole app, with no separate paywalls for individual features. You can cancel any time, and you won’t be charged if you cancel before a trial ends.
How do I restore my subscription?
On a new device, open Re-rack, go to Profile, and tap Restore Purchases. Make sure you’re signed in with the same Apple ID you used to subscribe.
How do I cancel?
Subscriptions are managed by Apple. On your iPhone go to Settings → [your name] → Subscriptions → Re-rack and tap Cancel. Deleting the app does not cancel a subscription.
Where is my data stored, and can I get it out?
Your workout log lives on your device. You can export or back it up any time from the Profile screen, and export stays available whether or not you’re subscribed. See our Privacy Policy for details.
How do I delete my data?
Deleting the app removes your local data from the device. You can also clear data from the Profile screen.